Why can’t my Facebook page be added?
If you are getting a “This Facebook page is restricted” error when trying to add your Facebook page to the app, this means 1 of 3 things:
- You are trying to find a personal page instead of a business page. Please ensure you are trying to find a public business page.
- Your business page blocks certain ages from access. We are unable to access any page with age restrictions.
- Your business page blocks certain countries from access. We are unable to access any page with location restrictions.
In order for the page to be accessible in the app, it needs to be publicly available to all ages and in all countries.
A good rule of thumb: If you can access your page when completely logged out of Facebook, it will work. If you cannot access your page when completely logged out of Facebook, it will not work.
Click here for Facebook's instructions on changing these settings, or refer to the instructions below to update these settings.